Privacy policy
Privacy Policy
1. Who We Are
This website is operated by Peps North West (“we”, “us”, “our”).
We are committed to protecting and respecting your privacy in accordance with UK data protection laws, including the UK GDPR.
2. Information We Collect
We may collect and process the following data:
Name
Email address
Billing and delivery address
Order details
Payment confirmation (we do not store full card details)
Any information you provide when contacting us
3. How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Payment Processing
Payments are processed securely by third-party payment providers.
We do not store or have access to your full payment card details.
5. Data Storage
Your data is stored securely and only retained for as long as necessary to:
Complete your order
Meet legal, tax, or accounting requirements
6. Cookies
This website may use cookies to:
Improve website performance
Analyse website traffic
Enhance user experience
You can disable cookies in your browser settings if you prefer.
7. Data Sharing
We may share limited personal data with:
Delivery couriers (for shipping purposes only)
Payment processors (for transaction processing)
Legal authorities if required by law
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally possible)
Object to or restrict processing in certain circumstances
To exercise these rights, you can contact us using the details provided on our website.
9. Data Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
However, no online system can be guaranteed 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via our official contact details listed on the website.