Terms and conditions

Terms & Conditions

1. General

By accessing and placing an order with Peps North West, you confirm that you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website or purchase products.

We reserve the right to update or modify these terms at any time without prior notice.

2. Product Use

All products sold on this website are supplied strictly for laboratory research and analytical purposes only.

They are not intended for human or veterinary use, consumption, injection, or any form of medicinal application.

By purchasing, you confirm that you are over 18 years of age and understand the intended research-only use of all products.

3. Customer Responsibility

Customers are responsible for ensuring compliance with all local laws and regulations regarding the purchase, possession, and use of research materials.

We accept no responsibility for misuse of any product supplied.

4. Health Disclaimer

We do not provide medical advice, dosage instructions, or usage guidance.

Any information provided on this website is for informational purposes only and should not be considered medical advice.

5. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

Payment must be received in full before dispatch.

6. Shipping

Delivery times are estimates only and may vary depending on location and courier delays.

We are not responsible for delays once an order has been handed to the courier service.

Risk of loss passes to the customer once the order has been dispatched.

7. Returns & Refunds

Due to the nature of the products, all sales are final unless items arrive damaged or incorrect.

Any issues must be reported within 48 hours of delivery.

8. Liability

Peps North West shall not be held liable for any direct or indirect damages resulting from the use or misuse of products purchased from this website.

All products are sold with the understanding that they are intended solely for lawful research purposes.

9. Contact

For any queries regarding orders or products, please contact us via the official communication channels listed on the website.